Accessiblity
If you have any comments on how we could make better use of accessibility, please contact us.
Service Runs
When waiting at designated bus stop for a service can you please signal the driver that you wish to board the bus.
Most of our service run buses are equipped with bins and luggage space, for items such as prams, bikes and shopping bags. If you require assistance of our drivers please let them know and they will endeavor to meet your needs where practical.
Most of our service run vehicles are wheelchair accessible. If you have special needs please contact our office ph. (02) 4472 4040 and let us know in advance.
If you are experiencing difficulties getting to a bus stop on any of our Surfside and Long Beach services can you please call our office ph. (02) 4472 4040 as we may be able arrange for the diversion of the service run bus.
Scenic Express
On time of booking it is essential all passengers inform the office staff of any special requirements (e.g. any physical or mental condition) that will need to be addressed in order to ensure a safe and pleasant coach trip.
On quieter days our smaller sized coaches (which do not have on board toilets) may be utilised and passengers are to inform coach captains as soon as possible if a toilet stop is required. There are several clean and safe toilet facilities that can be easily accessed while travelling on our Scenic Express coach service.
Disabled Access
Our fleet of modern low floor air-conditioned city buses are used extensively on our regular services. Please contact our office before making your travel plans to ensure that one of our step-less entry buses is operating on the route you wish to use.